Safety Information
CONTROLLED CAPACITY AND TIMED ENTRY: WHAT YOU NEED TO KNOW WHEN PLANNING A VISIT
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We are operating with a controlled capacity to ensure an enjoyable visitor experience for all.
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Online reservations are RECOMMENDED for all guests and members to reserve your desired entry time, save by purchasing early, and reduce touchpoints at the ticketing counter.
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Reservations can be secured in 15-minute time slots, and guests will not be admitted prior to their scheduled time. Last entry of the day is one hour before closing.
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Onsite ticket purchases and member reservations are possible, but entrance times may not be available at the time you arrive, and you may not be able to start your visit immediately.
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Once you enter the Center at your scheduled time, you can stay as long as desired, and even leave and come back during the same day.
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Reservations may be canceled or rescheduled up to the reservation time.
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If you have a fever, cough, shortness of breath or other symptoms of COVID-19, please visit at another time. We will refund any tickets that cannot be used due to illness, even if you are not able to contact us until after the reservation time.
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Those without online access or needing to reschedule should contact the Reservation Hotline 1-888-378-2525 or 907-224-7908 or onlinesales@alaskasealife.org.
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Guests needing special accommodations, please email development@alaskasealife.org.
FOR SAFETY'S SAKE: PLEASE BE AWARE OF OUR SAFETY PRECAUTIONS
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Staff members will wear masks when interacting with guests indoors when the CDC-defined COVID-19 Community Level is "high" in the Municipality of Anchorage. Staff members may choose to wear masks when they are not required to do so.
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Physical distancing is encouraged, and to facilitate distancing, guests are encouraged to follow a one-way flow throughout the Center.
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Food and beverages are permitted in the lobby area only.
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Parents of young children are encouraged to consider using a stroller to help ensure your little ones maintain some distance between non-family group members.
One-Way Guest Path - You will start by going up the escalator to the 2nd Floor after checking in at Ticketing.
You can make as many loops through the Center as you would like! Download the 2nd Floor and 1st Floor maps.
Guests needing special accommodations, please email development@alaskasealife.org.